Straight answers to the things people ask.

Clinevo is a front-of-house AI consultancy for UK clinical practices. We audit where your reception desk leaks time and money, then deploy and manage AI that closes the gaps.

That means inbound call handling, recall campaigns, urgency routing, and the oversight layer that keeps it accountable. We do not make clinical decisions or replace clinicians.

No. Clinevo operates strictly at the front of house. Every system we deploy escalates clinical decisions to your team, never replaces them. This is central to how we design, not a caveat.

Yes. We are registered with the Information Commissioner's Office (ICO:00013819185). Every deployment is mapped against UK GDPR from day one, with CQC-aware configuration where applicable.

Processors are contracted under Data Processing Agreements, and any data transfer outside the UK is covered by the UK International Data Transfer Agreement or UK Adequacy framework. See our Privacy Policy for detail.

We work with the systems your practice already runs.

• Veterinary: ezyVet, Provet Cloud, RxWorks, IDEXX, and others
• Dental: Dentally, SOE
• Private clinics: varies by provider; we confirm scope during the audit

If your system is custom or unusual, we'll tell you whether a clean integration is realistic before we take your money.

Typical audit-to-first-deployment is four to eight weeks. The sequence is:

• 1. Audit. Free. We map your front-of-house and quantify the gaps.
• 2. Architect. Scope a focused pilot, usually on inbound call handling.
• 3. Deploy. Build, integrate, and go live on the one workflow.
• 4. Optimise. Measure against agreed outcomes. Expand only if the numbers justify it.

The initial practice audit is free, with no obligation. Engagements after that are quoted based on scope and expected impact.

Book a strategy call and we'll give you a straight answer for your practice, not a brochure.

No. We handle volume and overflow so your team stops firefighting. Reception work shifts from phone-duty to higher-value patient interactions in person.

We've written about this in What AI actually does at your reception desk.

From single-site independent practices to multi-site groups. The fundamentals are the same. Where we earn our keep depends on what each practice is losing at the front desk today.