From the first call to the last insight.
Four services that cover every patient touchpoint. Inbound calls answered, outbound campaigns run, analytics measured, and AI oversight kept in-house. One accountable partner end-to-end.
Four pillars. One intelligent practice.
From the first call to post-visit insight, Clinevo orchestrates every front-of-house channel. And the strategic oversight behind it.
Every call answered. Every enquiry captured. 24/7.
An AI voice receptionist takes every inbound call, answers routine questions, books appointments directly into your practice management system, and routes emergencies to the on-call clinician. Trained on your clinic's protocols. Warmer than hold music.
- check_circle24/7 call handling. Including out-of-hours and overflow
- check_circleDirect booking into your existing PMS (RxWorks, Dentally, SOE, Provet, and more)
- check_circleUrgency detection with immediate escalation to on-call staff
- check_circleMultilingual. Trained on your clinic's specific protocols
- check_circleFull transcript and call summary delivered to your team after every call
Incoming from
+44 7xxx xxx 482
AI: "Parkview Veterinary. How can I help?"
Client: "Bella's been limping since this morning…"
AI: "I'd like to get Bella seen today. I have a 2:15pm slot with Dr Patel. Shall I book that?"
Booked · Thursday 2:15pm · Dr Patel
Proactive patient engagement that doesn't feel automated.
Recall, reactivation, and reminder campaigns run across SMS, email, WhatsApp, and voice. Personalised to each patient's history. Measured against booked appointments and revenue. Not open rates.
- check_circleAutomated recall campaigns segmented by species, condition, or service
- check_circleLapsed-patient reactivation. Win back clients who quietly stopped booking
- check_circlePre-appointment reminders and post-treatment follow-ups
- check_circleCross-channel delivery: SMS, email, WhatsApp, and voice
- check_circleEvery send measured against revenue recovered, not vanity metrics
Know exactly what's working. Tune what isn't.
Real-time visibility into every conversation, conversion, and outcome. Not vanity metrics. The numbers that move your commercial goals. Weekly tuning recommendations you can act on.
- check_circleCall-by-call conversation intelligence (topics, sentiment, outcome)
- check_circleConversion funnel dashboards: call → booking → attendance → revenue
- check_circleRevenue attribution per AI capability deployed
- check_circleOutcome reporting by clinician, service line, or location
- check_circleWeekly tuning recommendations from your AI Officer
Performance
This month · April 2026
Answer rate
97%
↑ 12Missed calls
3
↓ 28Bookings
142
↑ 31Revenue
£18k
↑ 24Peak hours
AI Officer Review
May · Parkview Veterinary
"Expand outbound recall to dental clients. Projected +£2,400/mo."
Fractional AI leadership. On your team.
A named AI lead embedded with your practice. Ongoing oversight, compliance review, and quarterly tuning. So your AI stays accountable to outcomes, not headlines. Think of it as an insurance policy with a roadmap.
- check_circleDedicated AI officer assigned to your practice
- check_circleMonthly performance review with the practice owner
- check_circleUK GDPR, CQC and RCVS compliance audits. Documented
- check_circleVendor and integration management (telephony, PMS, EHR)
- check_circleQuarterly tuning and expansion planning. Only when the data says so
An AI platform built for
clinical-grade reliability.
A shared foundation that powers every call, text, and workflow.
Analytics & Monitoring
Real-time dashboards, call scoring, and continuous performance tuning.
Conversation Engine
Multi-channel orchestration across calls, texts, and chat. Powered by your clinic's protocols.
Clinevo AI Engine
Voice and language models tuned for UK practice workflows, intent detection, and natural conversation.
PMS Integration Layer
Authenticated, real-time read/write access to your practice management system.
Integrations
Clinevo doesn't just respond.
It takes action in the system.
Reads and writes directly to your practice management system. Schedules, records, medications, notes.
Deep PMS Integration
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Quick integration
Connect instantly
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Full context
Every record, schedule & note at the AI's fingertips
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Low latency
Sub-second reads and writes to your PMS
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Authentication
Clinevo only uses real endpoints, fully authenticated
94%
Calls answered first ring
Across Clinevo-deployed practices.
42%
Reduction in front desk admin time
Reported by practice managers.
0
Missed emergencies
Since deployment across all active clients.